About Travertine Store
What is Travertine Store about? Unheard of Prices, Unmatched Quality. We provide most popular stone tiles cheaper than the big-box, retail mega-stores or any other online retailers. Travertine Store is the perfect choice for all of your walls & floor needs!
We started out in 1997 as agents for various ceramic and stone tile manufacturers and since then we robustly established ourselves in the wholesale market, probably moving bigger volume than any other so-called wholesalers/distributors. So, we just decided to use our expertise for this online store!
Our Business Model
Our business model is very simple. Our website displays UK’s most popular types of tiles of natural stone: travertine, marble, limestone, slate and mosaics at wholesaler prices. Using our shopping cart, you can request samples (the first two are absolutely free!!), obtain instant quotes including delivery, using Paypal, place orders instantly & very safely, and you could receive your order the very next day!.
Smooth Transaction
We operate Paypal as a payment method on our website. It accepts Visa, Mastercard and Solo and American Express. Paypal is absolutely secure; we never get to see your credit card details. We also respect your privacy; unlike other online retailers, you don’t have to open an account with us, so you will not get unsolicited emails from us. You may want to place your order while speaking to somebody or you could have some technical question that you’d want answered. Our friendly sales team is ready to help; they are very competent, too. In the unlikely case they don’t know the answer to your question, they will search and revert to you with the best possible course of action.
Huge Stocks
As our original business is to deal with wholesalers in bulk quantities, therefore we have got to have huge stock: we keep a stock of just less than 100,000 m2 in separate warehouses.
Fast Delivery
Order before 12pm and get your order next day (exclusions apply). The delivery times are between 8am and 6pm. We can also deliver at specified times but there is a little surcharge to pay.
Free Samples
We understand buying natural stone without seeing or touching is not an easy task. In order to help you with this, you could order 2 samples for free, or for a small fee you could have a selection of samples.
Fast Response
Whatever it is, if you have got a question or a query we will do our best to reply back as soon as possible. Straightforward queries are usually replied within 1 hour. If we need to contact the manufacturers for more complex queries, we will respond within the same working day or the next.
Returns with no quibble
Natural stone has variations. This is unavoidable because it is a natural product. These characteristics might vary from batch to batch, pallet to pallet, even tile to tile. However, careful blending is what it makes natural stone unique and beautiful and we are sure you will have a happy experience with the stones that you have purchased from us. Still not happy? You are welcome to return the goods in the original condition and we will give you full refund without any quibble.
Price Promise
We promise you’ll get the lowest price everyday on all our products! We search the world and work hard to avoid the middle man and cut out all unnecessary costs in order to insure that we can deliver on that promise. If you find a lower price on the same product, please let us know and, upon verification, we will be happy to honour it. There’s no need to wait for a sale to complete your project! A competitor's price must be an everyday or advertised price on an identical in-stock item. Damaged, clearance, close-out, discontinued, special-buy or liquidation sales are excluded from this offer.