These are undoubtedly difficult times for all of us and would like to give a quick update about our service levels.
Since the beginning of the outbreak, majority of our staff have been working from home. A small number of our colleagues is still present at our offices and precautions have been taken to keep them isolated in the offices. We accept customers strictly by appointment only. Best option is to use our sample service to view small tile pieces.
The situation changes regularly everyday, however we are still providing the same levels of service with fast response & delivery times.
We receive stocks from our suppliers regularly. There may be stock replenishment issues on a small number of items due to the difficulties at the overseas factories & ports, apart from these small number of items, orders can be fulfilled as usual.
If you have any questions, please do not hesitate to contact us and follow Gov.uk at all times for up to date advice and stay safe.